How To Be More Innovative? – take a shower | Gary Dumais, Psy.D., SPHR

Have you ever heard someone say, “My best ideas come to me in the shower”, or experienced something similar yourself? In my work as an Executive Coach, managers and business leaders often ask me how they can become more innovative, as their success depends on thinking creatively and generating “out-of-the-box” ideas. So, I usually begin […]

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Experts vs. Tools | Employee Assessment | Gary Dumais, Psy.D., SPHR

If you had a serious medical or legal problem, you’d seek the best physician or lawyer you could find.  Notice you’d be focused on finding the right person; ideally an expert with the right credentials and experience to resolve your problem.  Especially when matters are complex and there’s a lot at stake, consulting with experts is […]

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What is Weaponized Feedback? | Gary Dumais | Select Human Resources

Has so-called “constructive feedback” ever been used to undermine you or someone you know?  If so, you’ve probably experienced what I refer to as “weaponized feedback”.  And from what I’ve observed during my work with companies as a business psychologist, weaponized feedback is a widespread and ongoing problem. The most important element (and litmus test) […]

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Complacency Kills Customers | Gary Dumais | Select Human Resources

Remember your first day on that job you worked so hard to get?  Maybe you felt lucky to have the opportunity, or that all your hard work was finally paying off.  Either way, you probably aimed to shine by doing your best and going the extra mile to impress your boss and internal customers (i.e., […]

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How to Handle a Behavioral Interview | Gary Dumais | Select Human Resources

I’ve interviewed thousands of job candidates as a Business Psychologist and Human Resource professional.  In this article, I’m going to share some advice about how to prepare for and respond to behavioral job interview questions. What is a Behavioral Interview? Behaviorally based interviewing is also known as situation based interviewing or the “STAR” method (Situation, […]

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How to Give Negative Feedback | Gary Dumais | Select Human Resources

What’s the most important thing to keep in mind when giving negative feedback?  Well, to fully experience and understand the tip I’m about to share with you, I invite you to think about a time when somebody really helped you out.  Maybe recall an instance when your car broke down and a friend picked you […]

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Communication Tip: “The Medium is the Message”

Surprisingly, the most important part of communication is NOT what you say or write.  For example, imagine you’re walking down a busy city street and see a disheveled man holding a sign saying, “The World Ends Today”.  Most likely, you wouldn’t be too concerned about the world ending.  In contrast, imagine you turned on your […]

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How to Influence and Persuade People: The WIIFY Principle

What’s the best way to convince others and gain their buy-in?  Like many, you might believe that providing facts and rationale are the best way to win people over to your point of view.  But even a quick look at recent politics shows that facts and reason do not necessarily sway people.  I’m sure you […]

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The Difference Between Recruiters and Business Psychologists

When I tell people I’m a Business Psychologist that helps companies choose the right people for key roles, many respond with, “Oh, you’re a Recruiter”.  Recruiters can play an important part in the hiring process, but what Business Psychologist do is very different. To make a simple comparison, Recruiters are like Real Estate Agents, and […]

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The Costs of Bad Hires; getting senior leadership to take action

What’s a company’s greatest expense?  Many might guess it’s the cost of producing products, research and development, or marketing and advertising.  However, for most companies, their greatest expense by far is employees.  Just think about the costs associated with paying salaries, benefits, etc., multiply them across all the employees in a company, and then it’s […]

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